Licensed Insurance Customer Service Representative
Bone & Bailey Insurance Agency Bone & Bailey Insurance Agency Midland, MI Midland, MI Full-time Full-time From $45,000 a year From $45,000 a year We are seeking a Risk Advisor/Customer Service Representative to join our team! You will be responsible for servicing customers by obtaining accurate information, quoting new policies, maintaining and reviewing policies and making changes when necessary, as well as assisting customers with billing questions, making payments, and other insurance/policy-related items.
Responsibilities:
Handle customer inquiries Provide information about insurance products and services Troubleshoot and resolve customer issues and concerns Document and update customer records based on interactions Develop and maintain customer knowledge base pertaining to insurance needs
Qualifications:
Property & Casualty Insurance License required Previous experience in insurance agency customer service environment preferred Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills The right candidate must have a strong work ethic, be dependable, have a customer-centered mentality, and able to work well in a team-based environment.
Job Type:
Full-time Pay:
From $45,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Supplemental pay types:
Bonus opportunities Commission pay Weekly day range:
Monday to Friday No weekends Work setting:
In-person License/Certification:
Property & Casualty License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
Handle customer inquiries Provide information about insurance products and services Troubleshoot and resolve customer issues and concerns Document and update customer records based on interactions Develop and maintain customer knowledge base pertaining to insurance needs
Qualifications:
Property & Casualty Insurance License required Previous experience in insurance agency customer service environment preferred Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills The right candidate must have a strong work ethic, be dependable, have a customer-centered mentality, and able to work well in a team-based environment.
Job Type:
Full-time Pay:
From $45,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Supplemental pay types:
Bonus opportunities Commission pay Weekly day range:
Monday to Friday No weekends Work setting:
In-person License/Certification:
Property & Casualty License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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